Author Archives: Gladys Madsen

Telephone communications between a business and its clientèle play a vital role in business operations. Most companies have an in-house call center. For some reasons, most companies are slowing embracing a new way of communication referred to as call center co-sourcing. Ideally, co-sourcing comes about when the business has some call center agents working in-house and others offered by an external service provider. Co-sourcing the call centers is a lower risk and cost-effective alternative to maintaining an entire workhouse of call center agents.

Benefits of co-sourcing your call center

Reduced operational costscustomer care

Co-sourcing is believed to be a more cost-effective option that maintaining a huge workforce in-house. As much as you need to have of your own, it reduces staffing related costs. This is especially important for a business that operates during certain times of the year.

Improves call quality during peak hours

Calls made during peak hours often have some technical hitches. Moreover, it can also get to a point when your call center is unable to attend to them. This could either mean some clients will be unattended to or calls will have to be rushed to make tome for incoming calls. This often results in poor customer service. Co-sourcing these functions would mean that your employees will not feel rushed since they know there a lot more agents to attend to attend to other customers.

Curbs call abandonment and long wait times

Call abandonment and long wait times are a common complaint. In a way, this two elements might make you lose some of your esteemed clients. Instead of subjecting customers to long wait times or having to abandon some call for another, consider contracting someone attend to the overflow. As such, this will make customers treasure every experience you offer to them.

Business continuity

support 33At times, your call center might be down for some reasons. This does not mean that all operations should come to a stop. It could also be a disaster or an emergency. You no longer need to lose again for reasons that are beyond your control. Co-sourcing your call center would mean that you are always covered in case of any calamity.

Co-sourcing your call center is a good way of improving the quality of customer service offered to your clients. Moreover, you can have all your numbers in an online directory. For instance, if a customer is looking for Petlog Contact Number, it becomes easy and convenient to get to them. It enhances customer satisfaction without sacrificing your operational costs. If you are yet to try it, it could be what you've always needed to take your business to another level.

Initially, the use of drones was limited to the military. Today, this is not the case. Drones can be used in several fields. A few of these areas include entertainment, sports, agriculture, and business among others. Its application in these sectors has resulted in more efficient and effective service delivery. That said, let us look at some of the areas where drones can be put into application.

Geographical mapping

Drones are beneficial in 3D geographic mapping. They help map the drones 12terrain of areas in which human beings cannot easily access. More to this, drones are resourceful in the study and production of 3D maps of inaccessible areas. Thus, the use of drones has not only made it possible to come up with plans but has also made the process easy for a geologist.

Law enforcement

Drones are also an essential asset to the law enforcement industry. Drone cameras help monitor places where high security is needed. More to this, with drones, police officers are better placed in enhancing security at the border regions and traffic monitoring. Also, they can help to gather evidence in crime scenes. One of the features that make drones applicable to law enforcement is the ability to collect information without drawing attention. Thus, drones are a useful asset to law enforcement officials.

Safety inspections

Drones are handful devices in areas where safety standards are of utmost importance. Some of these areas include the construction industry and big companies. In such, instance, constant aerial monitoring help give a comprehensive coverage of all the undertakings. Thus, with this device, you are sure of enjoying safety standards.

Drone racing

This is yet another area of application for drones. Drone racing is similar to video games. The only difference is that drone racing is real. For drone racing, you need to have a light drone. This way, it will be easy to have acrobatic and swift movement. That said, if you want to enjoy drone racing, make a point, and buy one.


drone 34Drones can help in managing the farm and increasing farm produce. This technology is best for large-scale farming. Drone cameras help you get a detailed analysis of how your crops are doing. As such, you can detect problems before they get out offhand and have necessary interventions. More to this, with this device, you are in a position of having a clear picture of crop performance and enjoying good yields.

If you need a drone for a certain purpose, there is always something for you. The ultimate buying guide for drones can help you get the best models in the market and help you make an informed purchase.

Nowadays, it is almost compulsory for any business to have a website. Even having a few minutes of downtime is costing some businesses great losses. This calls for choosing a webhosting company that will offer reliable services with no major hitches. There are many available webhosting service providers that one can choose from; however, one will need to know what to look for. This article will help you in identifying the best service provider for this purpose.

Support services

Hitches may occur since no company can provide hitch-free services. However, how long the company takes before resolving the issues will matter when making the selection. The service provider should have a support center that is available any time of day so that, in case of a problem, one can have their issues resolved within a very short time.


web hosting servicesThe webhosting company should provide backup. One may lose their data by mistake and need it back. With a good backup service, one can get back their data without much hassle. When inquiring about their services, ensure that the company has a recovery plan so that one has a peace of mind. The company should also be able to have a backup for your back. Just in case something happens to their backup, they can still recover your data.

Uptime guarantee

One would never want to be in a situation where upon typing their universal resource locator gives them a blank screen. The company one goes for should have a good reputation for having a constant uptime. The server should not have frequent outages because it will influence negatively on one’s business. The server has to have numerous backup locations so that in case one is down, the other can automatically pick up without a break.

Availability of a parking service

The service provider should provide an opportunity for their client to park the other domains of the company. It has been known that most companies buy all the versions of their domain names so that they do not lose any traffic in case of any misspellings. This is an effective way of ensuring that all things are in order.

Ease of accessibility

Some of the webhosting service providers do not allow one to change anything on their site. One should avoid such service providers. The host should give one access to the server so that they can also find it easy to make additions to emails, or even change some settings on the server. One should be able to log in from anywhere to check their emails in case the outlook crashes, and they have some emails from clients.

Ability to blog

web hostingMost company websites have a blog. This is often in addition to the many other social media platforms available. One may not see the need for blogging now, but in the future, there will be a need. The service provider should provide an opportunity to use the WordPress. WordPress is a common blogging tool that every business with a website should take advantage of.

Electric skateboards offer an interesting sweet way to have fun and get around. However, some people object to using this innovative product. Instead, they opt to kick around without using the electric motor. However, for those that like the convenience and an option that will see them get to their destination fast, the electric skateboard is a good option to use. Moreover, an electric skateboard offer some dual function, you can decide to kick it around and save the battery.

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Many considerations influence the decision to buy a particular skateboard over another. Looking at Electric skateboard reviews is the one way you can be assured you are buying the right thing. That said, here are some important things to consider when shopping for an electric skateboard.

Weight and performance

The weight of a skateboard affects many things in a skateboard. First, when a skateboard is heavy, it will use more power than a lighter model carrying the same weight. Moreover, the weight of the skateboard determines how hard or easy it will be for you just in case you are out of power.

Performance answers the question how does the skateboard function. As such, when shopping for a skateboard, you should also look at how well you will be able to use it. Besides the weight, the quality of the board and the board can tell you what you need to know about the performance.

Durability and warranty

No one would welcome the idea of buying a skateboard only for it to fail during the first ride. As such, you should ensure you purchase a quality skateboard to avoid such eventuality. The best way to tell about the durability of the skateboard is by looking at the warranty period. A long warranty is enough proof that the manufacturers have confidence in what they are offering.


asZDcSDSDcASssSince the skateboard is electric skateboard is powered by a motor, you should make an effort of looking at the wattage or power of the motor. The higher the value, the more power you should expect from the motor. Besides, you should also look at things like gear ratios since they are directly responsible for determining your riding speeds.

Value for money

When buying an electric skateboard, you should ensure you get value for money. As such, look at the quality of batteries, the material used, and the reputation and experience of the manufacturer.

Babies are simply one of life's greatest treasures. Those of us that are parents already can relate to the magnitude of these words. As a matter of fact, they are an understatement. Babies represent all that's innocent and pure. All the more reason for us to dedicate our lives to their well being and comfort. They are so new to everything that goes on around them. The only way they know how to raise the alarm is by crying. This is the only effective way they know of communicating their fears and insecurities. Supposing they try to cry out loud to us but we are not close by, this creates trouble for them. They'll cry even louder but end up getting more frustrated. There has to be a better way to hear them out rather than put them through this kind of torture. Thanks to the ingenuity that surrounds us everywhere we go, we are spoiled for options on how to communicate our love and concerns to our babies. These gadgets are none other than the upgraded versions of baby monitors.

Our babies deserve nothing but the very best

2Among these best happen to be including them in technology's wildest inventions. Just to show them that we are also thinking about them. Babies have the ability to sense and feel everything that's happening around them. When pampered too much they have a way of showing how happy and satisfied they are.

Babies are delicate as well as very sensitive and need to be treated as such. There is no better way to do this than to equip them thoroughly with all that they need. Everything they experience is quite new to them. Their best way to react is by crying their little hearts out. Instead of putting them through the frustration of crying for too long, have their rooms and cribs installed with the best baby monitor for multiple rooms.

Leave it to the experts

Why stress yourself when there are experts to help? Get in touch with those that have proven their mettle for the longest time. We have various companies that have worked with babies for the longest time. Therefore, they have acquired the skills and patience it takes to handle them. This is the point that most well meaning baby companies miss.

Features of the best baby monitors

3Not all baby monitors are exactly genuine in their make. The real challenge emerges where we have to pick the best. Here are the best features to look out for;

  • They need to have adequate speakers. This is the only way to know if your child is having a rough time. Their sound should reach you even when you live in a mansion and his room is far from yours.
  • Made of authentic material that will guarantee its durability.

Making a mistake during the selection of a gaming laptop can have an adverse effect on the gaming experience. A thorough research on laptops for your gaming needs is very crucial. As much as getting one laptop with all the specifications you need and at your budget is not all that simple, getting one as near to the specification as possible is the prudent decision. For more information, you can View the best gaming laptops here. So, when buying one, avoid the following mistakes.

Mistakes to avoid when buying a gaming laptop

Poor graphics

dfgdfgdfgdfgdfgdfgIt may not be possible to draw a line as different games will have different graphics needs. However, you want your laptop to be the best in playing all games in the market. As so getting the best graphic card in the market will put you in a better position to play all games. Worst is settling for the poor quality graphics card as it will give you a hell of a time even with the lighter games.

Poor RAM

If you are a real gamer looking to try out on the heavy, sophisticated games, anything below 8 GB Ram is a mistake. Actually, 16GB and above RAM is the best option. As the technology is advancing, we are looking into seeing Faster RAMs in future. As so, the small RAMs will be pushed out even from the ordinary work laptops. The Random access memory is where the game stores the information temporarily as the player is in motion and accessing this data should be seamless. Only a good RAM can do this.

Poor Processor

fdgfdgfdgdfgdgdfgThe processor is the heart of the laptop and the better it is, the more powerful a computer is. Games need more power and can cause strain both to a small processor and the battery. This can have many disadvantages that include overheating and hitch in performance. Therefore ensure to purchase a processor with a higher clock speed as well as more than four processors in one (quad core processor). A clock speed which shows how fast the machine will assign duties to the different processors determines how seamless the machine works.

A poor battery

Being forced to work while plugged throughout is not only risky during power loss also hinders mobility. So, as a gamer, it is important to consider a powerful battery to last your running for a couple of hours even with power loss.

Castle Clash is an addictive online game for Android and iOS devices. In case you're as of now playing this game, then you realize that it can keep you up for quite a long time at once, that is the way addicting it is. You need your base to appear strong and hard to conquer, and you need to have admittance to the greater part of the game's components that includes all the upgrades, assets, and so forth. On the off chance that one can have the greater part of that, he can without a doubt get to be distinctly one of the best players with a practically invulnerable base.

A review of the castle clash hack

The problem

The street to turning out to be such a solid player is a long one unless you purchase Gems. Tragically, it is unrealistic to advance at a quick pace unless you spend genuine cash for premium money. This is after all the drawback of each extraordinary portable gaming application, the player with more cash to spend the person who will in all probability win.

Instructions to fix this problem?

This is a major issue, not difficult to settle, however. Following quite a while of diligent work, our coders figured out how to make a Castle Clash Hack. You can utilize it to construct your load of Gems, Gold, and Mana. Every one of the three of these is essential assets that you should have on the off chance that you wish ever to have the capacity to contend with the present top Castle Clash players. By utilizing this apparatus, you can manufacture your fantasy base without the need of investing your money or energy for virtual coin.

Castle clash generator

Players can utilize this castle clash gems generator after their own enjoying. It's not necessary to bet everything and fabricate an invulnerable base inside days. Whether you are an easygoing or no-nonsense player, this will at present end up being extremely helpful to you.

The castle clash hack tool

Most people use Castle Clash - Hack to get unlimited gems, mana, gold for your record. No compelling reason to download or introduce anything works online. Castle Clash is an exceptionally mainstream fight game after Clans of Clans. You can manufacture and update your post, make your armed force from twelve wild troops, have reasonable fights, set your Heroes against different players and so on. Most building redesigns require gold and mana to level up.

ewrftghtegrwfA docking device helps to connect multiple portable devices using less or little effort. The docking station is also referred as a universal port replicator. Usually, the laptop sits on top of the dock station when connected to it. However, some docking stations do not allow the laptop to sit on top; they are configured to enable the connection through a cable.

The major aim is to convert a laptop into a desktop while at home or work. The laptop docking stations have drive bays, expansion slots, connectors, and ports that when combined enable users of laptops to connect to multiple peripherals.Get this and more information at Laptop Verge. Using single point connections via docking stations, the users enjoy the printer, monitor, full-size keyboard, and mouse at a stationed position.

Asus HZ-3 Docking Station enables the use of one laptop to many connections up to 10 devices at the same time. When one laptop is in use, the limited number of ports can be a challenge to the user. The Asus Docking Station supports up to 4 USB, DVI, HDMI, headphones, microphones, Ethernet, and security lock ports. The Asus HZ-3 Docking Station can support up to two displays at once with a resolution of 2048*1152.

Advantages of Asus docking station

The advantage of the Asus docking station is that all the accessories can be used simultaneously with just the power of a single USB port to connect to the laptop. The combination of the many functions into the connection of just one USB reduces the use of many cables being connected to several computers. The place of work remains neat and clean to work on with fewer cables running from one computer to another to enhance connectivity.


rgthjvhghnfThe Asus docking station adds functionality to the PC that it is connected to, like gaming and video features. This type of docking station can be used with any version of Windows 7, Windows 8, Windows 8.1, & even MacBooks with OSX. The extended compatibility with many devices with the different operating system is to enable users of all brands to make use of the docking station.

Apart from accommodation of multiple brands to connect to the docking station, the Asus HZ-3 allows the Consumerization of IT and the idea of Bring Your Device (BYOD) flexibility that many of the customers are implementing for their employees. The docking station devices come with a warranty and offer expert technical installation and support services related to the brand of computers connected used by the customers.


Alkaline water is water that is less acidic than regular tap water. Alkaline water has a higher pH level. It is important when choosing an alkaline water machine to be careful because it is hsdjvbhdjsvbjhfdsvthe
best source of alkaline water. This simple aspect advocates for its ability to neutralize the acid in your body and help your body metabolize nutrients more effectively. This is the key benefit of alkaline water in the body. It helps in detoxification. This is the removal of the normal acidic waste products that accumulate in the body from the consumption of unnatural foods, drugs and the environment in general.


Alkaline water strengthens the body’s immune system and makes sure the ability to fight diseases and heal is maximized. The majority of people have highly acidic diets and this could bring a PH imbalance in the body which in turn can cause the body cells to suffocate and break down and eventually they die. Naturally, when this happens, the systems that support the immune system become weakened and the immune system's functioning is crippled. Introduction of alkaline water in the body means that the system is strengthened.
Introduction of alkaline water in the body leads to general health and wellness because cancer and many other illnesses cannot live in alkaline environments. Water rich in alkaline helps to balance the body’s acid levels. Restoration of the perfect pH balance in the body thus leads to overall health and wellness and increased energy level


Alkaline water also acts as an antioxidant meaning it can effectively neutralize and block free-radical damage to the body because it has the ability to give up electrons. Ionized alkaline water seeks out free radicals and it converts them into oxygen which the body uses for the production of energy and oxygenation of tissues. Most illnesses like cancer cannot survive in an oxygenated alkaline environment.


dgvhfdgvfdhAlkaline water helps in body hydration. During ionization,the alkaline water filters and forms body water into microclusters that are absorbed more easily thus hydrating the body much more. Besides being rich in minerals like calcium and magnesium, alkaline water is super-hydrating and energizing as a result of electrolysis filtering which removes the harmful contaminants.


Some proponents of alkaline water say that it could improve your gut health because of its negative oxidation-reduction potential meaning it might have extra disinfectant properties thus offering protection from dangerous microorganisms and leading to gut health.
Ionized water results in lowered glycation levels and reduced liver damage.

With budget constraints hitting almost everyone, if you are a real gamer, of course, you would also need the best gaming piece of hardware without necessarily draining your bank account. If you have been thinking of replacing your old laptop with a new one, here are some of The best budget gaming laptops of 2016. They not only come cheap, but the number of features they come with will simply blow you mind.

Acer Aspire F15assdfvsZDfdcswd

Coming in at under $500, the Acer Aspire F15 is what you should be going for next if you are looking for a budget friendly piece of gaming hardware. It is one of the newest models from Acer that has been built to handle heavy duty work, without leaving a dent in your wallet. It comes fully equipped with an Intel i5-4210U Core Processor along with a whopping 8GB of RAM. With all that, what else can you possibly ask for?

HP 15-ay011nr 15.6’’

For shoppers who are looking for a laptop that offers more than just browsing the internet, the new HP 15-ay011nr is definitely what they have always wanted. It is powered by a Skylake Intel Core i5-6200U processor alongside 8GB of RAM, making it a true gamer’s laptop. When it comes to graphics department, this laptop sports a newer and most powerful Intel HD Graphics 520 chipset. When it comes to durability, the new HP 15-ay011nr is unlike anything you have seen before. It is built to last.

Lenovo Flex 2 14 59435728 Core i5 Laptop

The Lenovo Flex 2 is another amazing cheap gaming laptop. Intel Core i5 processors power it, and with its hyperthreading feature, you can be sure its overall performance does not disappoint in any way. Additionally, for a feature that seems to be fast becoming a trend, this laptop is also convertible.

asesdcvsZDdcasdAsus F556UA-AS54

Ranked among best and probably one of the cheapest gaming laptops from Asus, the new Asus F556UA-AS54 is currently making headline across the industry. It is affordable and comes packed with an array of features. With it, you get an Intel Core i5-6200U processor, Intel HD graphics, 8GB of RAM and 256GB SSD among other great features.

Dell Inspiron 13 i7347-50sLV

If you are looking for a versatile gaming laptop, this Dell machine has got covered you covered. It sports a fourth-generation Intel Core i3 processors giving the machine enough power to handle some of the latest games and applications. That is not the only best part; when you flip its screen over, you can also use it as a tablet.

Many schools are usually non-profit making organizations’ setup mainly for the betterment of the society. Although this being the case, many schools still have wealth that needs management so as to improve their service provision to the society. This is the same case with privately owned schools whose other agenda is a business. Getting a reliable software like school audit from one of the asset management companies, then you are The following points will come in handy when hiring a school asset management company:

Tips When Hiring A School Assets Management Company

What are your expectations?

Figuring out what your expectations are for management of the school property is your first step. For example, you may need a savings plan, investment of assets for the benefit of the school or even advice on tax matters. This will guide you on the best company suited for your needs.


Services offered

It’s best to understand the business by inquiring about the services they offer. This will enable the school management to decide whether the company can meet their goals in asset management. Not all advisors are well equipped therefore need to be extra cautious to enable you to get a company that will develop the best investment strategies.

Verify certification

You can start by reviewing the company’s background information e.g. online. Ask for certificates of incorporation of the company and also credentials of the individual advisors. Some documents can be held by the consultants like the chartered financial analysts' certificates. This will ensure professionals handle the school's assets.

What is their performance record?

Let the potential advisors explain how they would handle different scenarios i.e. during the good and bad times during the investment period. They can give different experiences they had with various clients of different risk taking abilities and how they handled the situation. You can check on their history online to see whether they been involved in any fraud or breach of contract. This will give a clear picture of who we are dealing with.


How to compensate

You need to know their compensation basis before entering into a contract with them. It can either be a fee basis compensation or a commission based compensation or a combination of the two. Most companies have already decided their compensation basis, and you will have to decide if it works for the school or not. You should make sure that the rates for payment are laid out up front

Laptops are very convenient, with their processing and computational power match up that of their desktop counterparts. While they continue to get perfect, they usually fall short of some parts that we would rather they come with from the factory. The best part though is that most laptops are built with the ability to add on useful peripherals to enhance their performance. In this article, we look at some of the useful accessories you can buy for your laptop.

Best laptop accessories

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Most laptops will have an internal storage of up to 1TB, which if you ask me is pretty much enough for any task. However, there comes that time that you need to transfer files from one device to another, or backup some of your data just to be safe. The best accessory you can buy to fulfill this task is an external hard drive. With an external hard drive from a reputable vendor, you can safely backup your data and conveniently travel with it along with the laptop.

Privacy screen

A privacy screen works by reducing the viewing angles of a notebook's display to only 90degrees. This means that when the privacy screen is placed on the laptop's screen, only the person seated next to it will be able to see the screen. This comes in handy if you will be using your laptop for work, in public places. It will safeguard your privacy by making sure that the strangers seated next to you do not see what is going on as you undertake your tasks.

Extra battery

Just like smartphones, laptop batteries do not last for long, especially if the laptop is undertaking large tasks. Getting an extra battery for your notebook is advisable as you will be able to use it and swap for extended battery life. This is important for people who travel a lot and use their laptops while on the go. Getting better batteries from third party vendors with better battery life is the best thing you can do for your notebook.

USB hub

Most laptops don't have many USB ports compasxasxsaxasxasxaxasxasared to desktops. With the demand for more USB ports on the rise, due to daunting tasks such as charging phones, reading flash drives and connecting other peripherals, it is important to buy a USB hub to increase the number of available USB ports. Getting one with added features such as SD card readers is an added advantage especially for laptops that don't have card readers.

We all feel excited after acquiring a new computer. Most new computers come with an operating system already installed. This is great, but the fact that most basic application will be missing means that the computer is pretty much unusable right out of the box. In this article, we will discuss some of the things you should do after buying a new computer.

Things to do after the purchase of a new computer

Set up your profileaasaasedqwedfewedfwefwefwewefwefwefwefwefwef

The first thing is to set-up your profile. Specifying your name, contacts and most importantly a security password to keep your data secure. With the profile properly set up, it is easier to prove ownership in case the computer is misplaced or stolen. A profile also helps the vendors, for example, Microsoft, learn more about you. This is important as it helps them in presenting customized solution for you, for instance, giving you relevant adverts that might be of interest to you.

Partition the hard disk

Partitioning the hard disk is of dire importance as it helps secure files in a separate partition from the one the one containing the operating system. In the case of the operating system crashing or being corrupt, the records in the same partition, especially the installed programs, will most certainly fail along with the OS, this is why it is important to partition the hard disk and place sensitive material on a separate hard disk.

Install anti-virus

There are more computer viruses than we can count and that is why it's important to secure your new computer with a trusted anti-virus software. If your new computer runs Microsoft's Windows operating systems, then you are in luck, as there are a lot of available options. The best is the windows defender anti-virus that shipped with the Os; you will just have to update it and you are done. Other preferred third party anti -virus include Kaspersky and Norton. They are affordable and up to the task of securing your computer.

Create a system restore point

A system restore point is a record that cacacsvdssdvsdvsdvsdvdsvsdvsdvan be used to reset the computer's performance condition back to a preferred time. After setting the necessary setups for a new computer, the chances are that it will be at its best performance. Creating a restore point at that moment is paramount for fixing future errors that might occur. The good news is that system restore does not interfere with files that will be added later, making it the best way to repair computers when they break down.